Analisis Tingkat Kepuasan Pustakawan Pada Perpustakaan Menggunakan Pieces Framework

Abstract

This study aims at OPAC implementation effect in digital library from the user perspective
using PIECES analysis. The object of this research is the library in State Polytechnic of Media
Kreatif. Observation, questionnaires, and interviews were used to collect data. Observations are
used to see how the existing system works physically, questionnaires are used to collect data that
will be analyzed further, and interviews are used to support observation and interviews. The data
analysis technique used in this library research uses descriptive statistical analysis with the average
results from the PIECES Framework. The results of the study using the PIECES framework
analysis found that the performance variable (4.64), information variable (4.35), economy variable
(3.47), control variable (3.97), efficiency (4.11), and services (3,83).